Thursday, March 14, 2013
Wednesday, March 13, 2013
Wednesday, February 20, 2013
Comment on PJ Media » Announcing PJ Media’s New Registration System
PJ Media » Announcing PJ Media’s New Registration System
This may be studied in Business Schools for years to come as a Case Study of corporate ineptitude on a level with such classics as the Great Snapple Debacle. Absolutely zero concern was shown by management for either internal or external customers. The internal customers are the staff, in this case the Blogger/Content Providers such as Richard Fernandez or Zombie or Victor Hansen. Since no one generates the content to turn a profit a little courtesy on the part of management is needed. The external customers are the Commentators who are lured by the desire to read the Content and see their own deathless prose in the comments preserved for posterity. They provide the eyeballs that the Managers hope to sell to advertisers.
What was lost?
1. The comments. An archive of years of often valuable discussion by subject matter experts and an irreplaceable record that future Historians could have accessed. This was an act of pure vandalism.
2. A functional format.
3. Tools that could be customized, as Wretchard did at the Belmont Club.
a. Edit
b. Preview
c. html codes < b > < i > < a href="insert link here" >
d. Embedded links
e. Subscribe to comments.
4. Comment numbering.
What was gained?
a. Avatars
b. An Orwellian Like without a corresponding Dislike option.
c. A "Report Abuse" option. This has been used once that I found, to hide a most innocuous comment on the Belmont Club by MachiasPrivateer. Clearly this has given a weapon to the hostile and destructive that will be misused to shut down this community.
------
Mr Hanscom's boss is according to the "About Us" page is the COO Sandra Rozinski. According to Zoominfo Ms Rozinski's last job was VP for Customer Satisfaction and Corporate Planning at Candle Corp. She is a numbers cruncher, not an engineer or sales professional. Candle was acquired by IBM. I wonder how their internal and external customer satisfaction was.
Nothing that I have seen indicates that either Mr. Hanscom nor Ms Rozinski are secret Lefties bent on destroying PJM, so take off the tin foil hats. Apply Occam's Razor and consider that this is probably a case of simple bad management leading to paralysis. We see it everyday in corporations across America. It is usually worse in larger organizations. The amazing thing is that things are worse outside of the U.S.
What should be done? Mr. Hanscom and Ms. Rozinski should have responded within 24 hours to the concerns of their dissatisfied customers, both internal and external. Perhaps they could consult with a skilled professional, Richard Fernandez comes to mind, on what user interface and features would most please their customers. They could propose changes, solicit advice, consider feedback, and alter plans. They could do what management, especially management experienced in overseeing customer satisfaction, is expected to do.
If anyone finds evidence of foreign money and influence then we go from there.
------
Add to the list of annoyances with the new format that it is effectively impossible to log in, change profile information, and comment from my Blackberry. Add that to the inability to subscribe to comments, lack of an edit feature, lack of html features, loss of Preview, Like without disclosing who liked and no Dislike, Orwellian new Terms of Service, and of course loss of the archives. Quiet an achievement for Customer Satisfaction.
This may be studied in Business Schools for years to come as a Case Study of corporate ineptitude on a level with such classics as the Great Snapple Debacle. Absolutely zero concern was shown by management for either internal or external customers. The internal customers are the staff, in this case the Blogger/Content Providers such as Richard Fernandez or Zombie or Victor Hansen. Since no one generates the content to turn a profit a little courtesy on the part of management is needed. The external customers are the Commentators who are lured by the desire to read the Content and see their own deathless prose in the comments preserved for posterity. They provide the eyeballs that the Managers hope to sell to advertisers.
What was lost?
1. The comments. An archive of years of often valuable discussion by subject matter experts and an irreplaceable record that future Historians could have accessed. This was an act of pure vandalism.
2. A functional format.
3. Tools that could be customized, as Wretchard did at the Belmont Club.
a. Edit
b. Preview
c. html codes < b > < i > < a href="insert link here" >
d. Embedded links
e. Subscribe to comments.
4. Comment numbering.
What was gained?
a. Avatars
b. An Orwellian Like without a corresponding Dislike option.
c. A "Report Abuse" option. This has been used once that I found, to hide a most innocuous comment on the Belmont Club by MachiasPrivateer. Clearly this has given a weapon to the hostile and destructive that will be misused to shut down this community.
------
Mr Hanscom's boss is according to the "About Us" page is the COO Sandra Rozinski. According to Zoominfo Ms Rozinski's last job was VP for Customer Satisfaction and Corporate Planning at Candle Corp. She is a numbers cruncher, not an engineer or sales professional. Candle was acquired by IBM. I wonder how their internal and external customer satisfaction was.
Nothing that I have seen indicates that either Mr. Hanscom nor Ms Rozinski are secret Lefties bent on destroying PJM, so take off the tin foil hats. Apply Occam's Razor and consider that this is probably a case of simple bad management leading to paralysis. We see it everyday in corporations across America. It is usually worse in larger organizations. The amazing thing is that things are worse outside of the U.S.
What should be done? Mr. Hanscom and Ms. Rozinski should have responded within 24 hours to the concerns of their dissatisfied customers, both internal and external. Perhaps they could consult with a skilled professional, Richard Fernandez comes to mind, on what user interface and features would most please their customers. They could propose changes, solicit advice, consider feedback, and alter plans. They could do what management, especially management experienced in overseeing customer satisfaction, is expected to do.
If anyone finds evidence of foreign money and influence then we go from there.
------
Add to the list of annoyances with the new format that it is effectively impossible to log in, change profile information, and comment from my Blackberry. Add that to the inability to subscribe to comments, lack of an edit feature, lack of html features, loss of Preview, Like without disclosing who liked and no Dislike, Orwellian new Terms of Service, and of course loss of the archives. Quiet an achievement for Customer Satisfaction.
Thursday, January 03, 2013
Tuesday, December 25, 2012
Comment on FaceBook, The New York Daily News:
A Christmas wish to end gun violence...
"More politicians join onto the Daily News anti-gun campaign
Raymond Kelly, Bill de Blasio, Bill Thompson and others say
enough is enough"
The right to keep and bare arms, like other rights, is more important than Kelly or Bloomberg's right to gain and exercise power. I do not get my jollies from weapons but I do know why we have that right. It is not so people can hunt bambi with a bolt rifle or shoot at photos in the basement with a handgun. It is to ensure that lawful citizens control the government. The juries police and military are subsets of the militia. It may sound strange but the people have the right to own and train on real weapons. The government, that is Kelly & Bloomberg, have a duty to train and help citizens to use that right wisely. People who can't be trusted with guns shouldn't be trusted with the vote.
Tuesday, November 20, 2012
Comment on The Belmont Club: »
Ground Options
Belmont Club » Ground Options
Cowboy 42,
Thank you for the courtesy of remembering me. I did not leave the blog at our host's request. Whiskey was not my enemy, indeed I had at first urged forbearance but when he descended to personal abuse of our host I supported his removal. More problematic for those who remember the Flame Wars was the erratic behavior of Habu. While an often incisive and engaging commentator, he began bullying women and then intimated a threat of violence.
Why do intelligent productive people fall into the aridity of personal abuse and hate? Perhaps it is a response to a trauma or the aging process. When it happens it is frightening to see. The less talented trolls or hate mongers find cover and exploit such problems. Wretchard managed to hold the ship on course at a difficult time.
My reason for leaving was simply that I was being stalked through the threads by a lunatic that I had met in real life and invited here. My apologies to all. There is apparently no way to protect anyone from that. Know that I follow you and wish you, well almost all of you, well.
Cowboy 42,
Thank you for the courtesy of remembering me. I did not leave the blog at our host's request. Whiskey was not my enemy, indeed I had at first urged forbearance but when he descended to personal abuse of our host I supported his removal. More problematic for those who remember the Flame Wars was the erratic behavior of Habu. While an often incisive and engaging commentator, he began bullying women and then intimated a threat of violence.
Why do intelligent productive people fall into the aridity of personal abuse and hate? Perhaps it is a response to a trauma or the aging process. When it happens it is frightening to see. The less talented trolls or hate mongers find cover and exploit such problems. Wretchard managed to hold the ship on course at a difficult time.
My reason for leaving was simply that I was being stalked through the threads by a lunatic that I had met in real life and invited here. My apologies to all. There is apparently no way to protect anyone from that. Know that I follow you and wish you, well almost all of you, well.
Sunday, April 08, 2012
Comment on Daniel Hannan, Telegraph Blogs:
"And after we've left the EU…"
And after we've left the EU… – Telegraph Blogs
Just who will be in the Anglosphere Union? You mention the UK US Canada Australia and Ireland. The old Dominions on the gates of Buck House are Canada, Australia, South Africa, and New Zealand. Wouldn't India be a wise addition, and if them then what about Japan? Below you point out that Argentina has in the past been closer to the UK than parts of the old empire were. Would the Irish join? Would you want South Africa with their corrupt racist tribalist collectivist politics? If you don't keep out the RSA then how do you keep out Nigeria? If you don't keep out Nigeria then what's the point?
What is needed is an alliance of those who respect the rule of law and what were called the "Rights of Englishmen." If it were to be the first 5 listed, and maybe New Zealand, despite their horrible fantasy insular politics that makes Little Englanders look savvy, and India then would we want some kind of currency union? Isn't that a slippery slope to where we all are now?
Could the new union imitate the US Federal Reserve? Instead of a top down monstrosity like the Euro just add a few regional banks controlled by the local banks and indirectly subject to multiple levels of inspection. The US dollar may look the same everywhere and be legal everywhere but it is really issued from 12 regional centers that are largely independent and responsible for keeping the local economies working.
Could the new union be open to Iceland and Denmark to reward them fro trying to tell the EU to get stuffed? The original US Articles of Confederation included an invitation to Canada to join any time they wanted. That never worked out. Perhaps though the new union could include or really be achieved by adding half a dozen more regions to the Federal Reserve system.
-----
Maybe a bottom up system starting with and built on a better currency scheme than the Euro is what is needed. The Euro was an intrusion from the top that destroyed a locally managed free trade system. Perhaps by replicating or even joining the American currency system, flawed as it is and needing inspection and reform, you could square the circle of local control and open trade. We all need to get back to our roots before the Centralizers took over.
Just who will be in the Anglosphere Union? You mention the UK US Canada Australia and Ireland. The old Dominions on the gates of Buck House are Canada, Australia, South Africa, and New Zealand. Wouldn't India be a wise addition, and if them then what about Japan? Below you point out that Argentina has in the past been closer to the UK than parts of the old empire were. Would the Irish join? Would you want South Africa with their corrupt racist tribalist collectivist politics? If you don't keep out the RSA then how do you keep out Nigeria? If you don't keep out Nigeria then what's the point?
What is needed is an alliance of those who respect the rule of law and what were called the "Rights of Englishmen." If it were to be the first 5 listed, and maybe New Zealand, despite their horrible fantasy insular politics that makes Little Englanders look savvy, and India then would we want some kind of currency union? Isn't that a slippery slope to where we all are now?
Could the new union imitate the US Federal Reserve? Instead of a top down monstrosity like the Euro just add a few regional banks controlled by the local banks and indirectly subject to multiple levels of inspection. The US dollar may look the same everywhere and be legal everywhere but it is really issued from 12 regional centers that are largely independent and responsible for keeping the local economies working.
Could the new union be open to Iceland and Denmark to reward them fro trying to tell the EU to get stuffed? The original US Articles of Confederation included an invitation to Canada to join any time they wanted. That never worked out. Perhaps though the new union could include or really be achieved by adding half a dozen more regions to the Federal Reserve system.
-----
Maybe a bottom up system starting with and built on a better currency scheme than the Euro is what is needed. The Euro was an intrusion from the top that destroyed a locally managed free trade system. Perhaps by replicating or even joining the American currency system, flawed as it is and needing inspection and reform, you could square the circle of local control and open trade. We all need to get back to our roots before the Centralizers took over.
Subscribe to:
Posts (Atom)
Posts
